PRIVATE HEALTH INSURANCE
Bromley & Chislehurst Chiropractic & Physiotherapy Clinic
Private Healthcare Insurance Cover
Frictionless Chiropractic & Physiotherapy Private Healthcare Insurance in Our Battersea Chelsea Clinic
Making use of your private healthcare insurance is a straightforward way to access chiropractic and physiotherapy treatment while getting the most from your policy. At Bromley and Chislehurst Chiropractic, we’re experienced in working with patients covered by a range of insurers, including:
AXA – Vitality – Simply Health – WPA – Westfield Health – HSF Health Plan – Health Shield – Medicash – Freedom Health – National Friendly – BHSF – Cigna.
The level of contribution or cover your insurer provides towards chiropractic and physiotherapy treatment will depend on the specifics of your policy. For this reason, we always advise patients to confirm their individual cover, any treatment limits and whether prior authorisation is needed before beginning a course of care.
Please note we do not currently offer direct billing to private healthcare insurance providers. If your insurer requires the clinic to invoice them directly, we may therefore not be able to process your treatment under that arrangement. Many private health insurance policies do allow patients to pay the clinic directly and then claim reimbursement from their insurer, but this varies between providers and individual policies. We strongly recommend confirming your insurer’s reimbursement and billing requirements before booking your appointment.
Private Healthcare Insurance at Bromley Chislehurst Chiropractic & physiotherapy Clinic
Pay Directly, Claim Back: You pay for your treatment directly with Bromley Chislehurst Chiropractic & Physiotherapy Clinic, then submit your claim to your health insurer for reimbursement in line with your individual policy.
Pre-Authorisation Guidance: Before booking your appointment, get in touch with us and we’ll provide the relevant practitioner and clinic details you’ll need for your insurer. You can then contact your insurance provider directly to arrange any pre-authorisation, referral or claim reference number required, and to confirm reimbursement arrangements, as our clinics do not bill insurance companies directly.
Insurance-Ready, Same-Day Invoices: Your itemised invoice will always be issued on the same day as your appointment, so you can submit your claim without unnecessary delay. It will include the relevant treatment and practitioner details and, where provided, your insurance authorisation or reference number. This helps make the reimbursement process as straightforward as possible and can help reduce delays when claiming back the cost of your treatment.
Your Patient Journey: From First Visit to Recovery
Using your private healthcare insurance at Bromley and Chislehurst Chiropractic is designed to be simple and straightforward. From providing the information you need for pre-authorisation through to giving you an insurance-ready invoice on the day of treatment, we make sure you have all the documentation required to claim back eligible treatment costs from your insurer.
Step 1: Before You Book
Before scheduling your appointment, contact our team and we’ll give you the practitioners private healthcare insurance details required by your insurer. This lets you confirm your cover and arrange any necessary authorisation or reference number in advance.
Step 2: Complete Your Intake
Fill in your online intake form ahead of your appointment, including your private healthcare insurance details and your authorisation or reference number, where applicable.
Step 3: Assessment & Treatment
Your practitioner will carry out a thorough clinical assessment and screening, talk through your goals with you and put together a personalised treatment plan suited to your needs.
Step 4: Pay & Claim Back
You settle payment with the clinic directly after your appointment. We’ll issue your itemised, insurance-ready invoice the same day, including your insurance reference number where provided, so you can submit your claim without delay and help avoid any hold-ups in reimbursement.
“Using my private healthcare insurance with Vitality was really straightforward. I paid for my chiropractic appointment, received the itemised invoice the same day and submitted it directly to Vitality. The whole process was simple, and the treatment made a noticeable difference to my movement and pain within the first few sessions.”
“Right from my first appointment, I found the whole process organised and professional. The team let me know exactly what my insurer would need from me, my invoice was ready immediately after treatment, and my private healthcare insurance claims process was much smoother than I’d expected. What mattered most was that the assessment combined with the treatments that followed got me back to normal quickly.”
“I was initially unsure how claiming through WPA would work, but reception made the process very clear. They provided the practitioner details I needed before booking and included my insurance reference on the invoice. I paid the clinic directly, submitted the invoice to WPA and was able to claim back in line with my policy.”
Frequently Asked Questions for Private Healthcare Insurance
Q. Do I need a doctor’s referral or pre-authorisation before my visit?
Answer: This depends on your individual policy. Many insurers allow you to access chiropractic and physiotherapy treatment directly, without needing to see your GP first, but others may require a referral or prior authorisation before they’ll reimburse your claim. It’s worth checking the terms of your policy ahead of your appointment so your claim goes through smoothly.
Q. How does insurance reimbursement work if you don’t direct bill?
Answer: You pay for your session at the time of your appointment, and we’ll give you a fully itemised, insurance-compliant receipt straight away. You can then submit this directly to your insurer or their claims portal, and reimbursement will follow according to the terms of your plan.
Q. What if I don’t have insurance or prefer self-pay options?
Answer: We provide clear, upfront self-pay rates and care packages across all our services. Whether you choose to self-pay, you’ll get transparent pricing with no hidden costs, plus full access to our integrated chiropractic, physiotherapy and rehabilitation care.
Q. What documentation will I receive to submit my claim?
Answer: After each visit, you receive a detailed, itemized receipt containing practitioner registration numbers, diagnostic/procedure codes, service descriptions, and payment confirmation—everything required by standard health insurance portals.
Q. Will my insurance policy cover both chiropractic and physiotherapy treatments?
Answer: This depends on your particular insurer and the benefit limits of your plan. Many policies treat chiropractic and physiotherapy as separate categories of cover, so we’d recommend checking directly with your insurer about any daily or per-visit claim limits that may apply.
Contact Us For More Info.....
Have questions about your private healthcare insurance coverage including but limited to AXA, Vitality, Cigma, WPA, Aviva, Healix or other healthcare insurance? We’re here to help you navigate your care with total clarity.
Get in Touch Directly
Phone: 0204 577 1017
Whats App: +442045771017
- email: info@bromleyandchislehurstchiropractic.co.uk
Insurance & Claims Support While we do not bill insurance companies directly, we make reimbursement effortless. Contact our team prior to your visit for help with:
Verifying required itemized receipt details for your provider
Requesting pre-appointment billing codes or practitioner registration info
Clarifying treatment descriptions for chiropractic, physiotherapy, and rehabilitation care