Privacy Policy

This privacy policy explains how Bromley & Chislehurst Chiropractic Clinic collects, stores and uses your personal information. We are committed to safeguarding your privacy and ensuring your data is handled in compliance with GDPR and the General Chiropractic Council’s guidelines. Once you provide us with any identifiable information, you can be confident it will be processed only as described here. If you have any questions about our privacy practices, please email us at abie@bromleyandchislehurstchiropractic.co.uk.

By engaging our services, you enter into a professional care agreement with us, which requires the secure storage and processing of your data. We have a legitimate interest in contacting you via phone, email or SMS for appointment reminders, clinical updates or relevant health information. While you are not required to opt in, you may opt out of non-essential communications at any time.

How We Use Your Information

When you attend Bromley & Chislehurst Chiropractic Clinic, you consent to our processing of your data for treatment, billing and administrative purposes. This legal basis covers:

• Sharing test results and care plans with you

• Sending appointment reminders and clinic news

• Providing educational health content

Data Sharing

We will never sell, rent or lease your personal information to third parties.

Confidentiality

We adhere to General Chiropractic Council standards. Your records will only be shared with other healthcare professionals if you provide written consent.

Cookies

Our website uses cookies—small text files stored on your device—to remember your preferences and improve your browsing experience.

Data Retention

By law, we keep your records for up to seven years from your last visit. Please notify us of any changes to your details when you next attend. Your data is securely stored in our password-protected system, hosted on encrypted EU-based servers.

Your Rights

Under GDPR, you have the right to:

• Be informed about how we process your data

• Access the information we hold on you

• Request corrections to inaccuracies

• Ask for deletion of your data

• Object to or restrict processing

Policy Updates

We may update this policy to reflect changes in legislation or our services. Significant revisions will be communicated to you directly.

Contact Us

For questions, data access requests or to update your information, please email abie@bromleyandchislehurstchiropractic.co.uk. We welcome your feedback and are here to assist.